Privacy Policy
Introduction
At Technirom, we respect the dignity of personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide when you visit our website, use our services, or communicate with our team. We write this policy in clear terms so institutions, learners, and clients can make informed choices about their data.
Unless otherwise indicated, this policy covers data gathered via our website and associated services. The conditions of a separate agreement apply to contractual data processing.
Information We Collect
We collect information that helps us deliver our services and improve user experience. The categories below describe the types of data we may collect:
- Contact Information: Name, email address, phone number, and business contact details you provide when contacting us or requesting services.
- Account & Transaction Data: Billing details and transaction records when you purchase services or subscriptions (payment processing is handled by third-party providers).
- Usage Data: Information about how you interact with our website, including pages visited, time on page, referral data, and device information.
- Content & Communications: Messages, files, and attachments you send to us via forms or email as part of a project or support request.
- Technical Data: IP addresses, browser type, operating system, and cookies necessary for site operation and analytics.
How We Use Your Information
We use collected information to provide, maintain, and improve our services. Typical uses include:
- Delivering requested services, proposals, and project communication.
- Processing payments and managing invoices through secure third-party processors.
- Responding to inquiries and providing customer support.
- Improving website functionality, performance, and security.
- Sharing high-level analytics and trends internally to enhance our offerings.
- Complying with legal obligations and protecting our rights.
We only use data for purposes compatible with the reason it was collected, and we attempt to minimize retention and exposure where possible.
Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, or destruction. Measures include secure transmission (HTTPS), access controls, encryption at rest for sensitive data, regular vulnerability scanning, and policy-driven data handling procedures.
However, no system is perfectly secure. If a security incident affecting personal data occurs, we will notify affected parties and relevant authorities as required by applicable law.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category — for example, transactional and billing records are typically retained for financial and tax obligations.
When data is no longer required, we securely delete or anonymize it in accordance with our retention schedules.
Your Rights
Depending on your jurisdiction, you may have rights including:
- The right to access and receive a copy of your personal information.
- The right to correct or update inaccurate information.
- The right to request deletion of personal data (subject to legal exceptions).
- The right to restrict or object to certain processing activities.
- The right to data portability where applicable.
To exercise these rights, please contact us at privacy@technirom.com or via our contact page. We will respond within a reasonable timeframe and as required by law.
International Transfers
Technirom operates internationally. Personal data may be processed in countries with different data protection laws. When transferring data across borders, we implement safeguards such as standard contractual clauses or rely on legal mechanisms recognized by applicable law.
Children’s Privacy
Our services are not directed to children under the age of 13 (or higher age where local law requires). We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us personal data, contact us and we will take steps to delete that information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via prominent notice on our website or direct communication where appropriate. Continued use after notice constitutes acceptance of the updated policy.
Last updated: December 2024
Contact Us
If you have questions or concerns about this policy, or wish to exercise your data rights, contact our privacy team at privacy@technirom.com or via our contact page. For legal notices, you may also write to our registered address as listed on the about page.
